Introduction & Consent

This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at unboxrtn.com, or the UnboxRTN: Food Delivery mobile application (collectively, “UnboxRTN”) made available by Unbox Your Desire (“UnboxRTN”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office at 2nd Floor, Agashe Empire, Salvi Stop - Nachane Link Road, Nachane, Ratnagiri - 415639.

The terms “you” and “your” refer to the user of UnboxRTN. The term “Services” refers to any services offered by UnboxRTN whether on the platform or otherwise.

Please read this Policy before using UnboxRTN or submitting any personal information. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

Your Consent

By using UnboxRTN and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access UnboxRTN.

Policy Changes

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes, we will endeavour to provide you with reasonable notice via the app or email. To the extent permitted under applicable law, your continued use of our Services constitutes your consent to the updated Policy.

Information We Collect

We will collect and process the following information about you:

1. Information you give us

This includes information submitted when you:

  1. Create or update your UnboxRTN account, which may include your name, email, phone number, and address.
  2. Share location details, to allow us to offer delivery services to your physical location.
2. Information we collect about you

Information that can be linked to you—such as name, email address, physical address, phone number, and geolocation—will not be shared with any third-party. This information is only used to authenticate and authorize you with UnboxRTN. Geolocation is used solely for delivery services and is shared with our delivery personnel for a short period until the delivery is fulfilled.

3. Information collected by payment services

We use third-party payment services in UnboxRTN. They may collect bank account and credit/debit card information, which is not stored or accessed by UnboxRTN.

Cookies & Data Security

Cookies

We use cookies to maintain your user session. They are not used to personally identify you on other websites.

Data Security Precautions

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Contact Us

If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, or if you come across any abuse or violation of the Policy, please report it to us at unboxrtn@gmail.com.